Knowledgebase
System requirements for Go Pro All Access
Posted by Daniel Vazquez-Vargas on 13 January 2016 04:36 PM

In order to view content on Go Pro All Access without issues please make sure your system meets the requirements below:

Verify your connection speed is 700 kbps (Kilo Bits Per Second) or higher for best performance: www.speedtest.net

If you have a slower connection you may experience pausing or constant buffering.

 

Verify Flashplayer is up to date and working properly- You can test Flashplayer at the following site: http://helpx.adobe.com/flash-player.html

Make sure your browser is one of the options below and is the current version:

(with Iphones and other mobile devices you will need to test due to ongoing software updates)

BrowserVersionsNotes
Internet Explorer (Win)* 8+ Desktop HLS is only supported on IE 10 and 11. IE 8 and 9 use MP4 fallback.
Microsoft Edge Latest  
Chrome Desktop (Win, Mac)* Latest  
Firefox Desktop (Win, Mac)* Latest  
Safari Desktop (Mac) 6+  
Safari Mobile (iOS) 5+  
Android Native Browser 2.3, 4+  
Chrome Mobile (Android) Latest  
IE Windows 8 Phone 11  
IE Windows 8 Tablet 11  
Chrome OS 33+  
Firefox OS 1.0.1+

 


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